Resources: Program Tools

  This replication manual is designed for community-based organizations and refugee resettlement agencies interested in harnessing the skills and talents of retired women and refugee women to build welcoming relationships and support the long-term integration of refugees into American communities. The Friendship Across Cultures program (FAC), developed in collaboration by The Intergenerational Center at Temple University (IGC) and Lutheran Children and Family Services (LCFS) helps refugee women build on their strengths and talents, learn new skills, and access needed resources. At the same time it provides older adult women with compelling volunteer opportunities that leverage their experience and enable them to learn more about refugees living in their communities. 


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 The Leadership for All Ages curriculum, designed by The Intergenerational Center at Temple University, supports leveraging the rich resources and assets that residents at all stages of life bring to community change efforts, and emphasizes the key strategies of Intergenerational Community Building.  The curriculum creates a range of opportunities for residents of different generations to learn together and deepen their skills as leaders and network-builders.  In doing so, it seeks to counter age-segregated approaches to community building by promoting interdependence across generations and a life span approach to community change.

Training sessions include: building relationships across age and other differences; developing a community vision for all ages; decision making and problem solving strategies for multi-age groups and teams; building social capital and social networks;  active listening/ community outreach strategies for multiple generations; Managing conflicts (with an emphasis on intergenerational conflict management); advocacy through storytelling; and linking training to intergenerational civic engagement.  


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The Intergenerational Community Building Resource Guide [pdf] is designed for community leaders, organizations, funders and intermediaries interested in using an intergenerational approach to community building. The resource guide focuses on: developing/strengthening cross-sector collaboration, building intergenerational resident leadership, assessing your community using an intergenerational lens, and using intergenerational approaches for strategic planning and action.


The 2012 lesson learned report, designed for national  and local leaders, service providers and policy makers describes strategies, challenges, outcomes and lessons learned from this multi-site initiative.  The information is based on a cross site evaluation conducted by the Center for Assessment and Policy Development (CAPD) from 2008-2012 for the W K Kellogg Foundation and insights garnered from technical assistance provided by The Intergenerational Center at Temple University. It demonstrates how intergenerational community building can add value to community change efforts and promote interdependence across generations.

Download/Save: 2012 Lessons Learned [pdf]

The intergenerational strategies outlined here can enhance many of the important efforts currently underway to improve our nation’s health.   As the racial- generational gap grows and immigration trends continue to impact the distribution of resources and the nature of age relations, this approach can help strengthen the social compact, promote understanding of generational interdependence across the life course, recognize the contributions of all ages, and highlight health disparities and inequities across the life course.


Download/print:Intergenerational Approaches to Building Healthy Communities [pdf]

This manual provides step-by-step direction for developing each component of Across Ages: intergenerational mentoring; community service; a life skill program; and family activities.  Although designed as a comprehensive multi-intervention project, each component can be implemented independently or in combination.  Program forms, evaluation materials, and training designs are included.  (84 pages of text; 56 pages of training tips and forms)

Downloadable PDF coming soon

Highlighting the activities and interaction among participants for each project component, this video provides a clear picture of Across Ages in action and promotes the benefits of intergenerational initiatives.  (14:00 minutes)

A comprehensive handbook for program planners including chapters on: assessing community needs; developing and sustaining partnerships; planning, running and evaluating your program; raising funds; and sustaining your program. The toolkit also focuses on the recruitment, training, retention and supervision of volunteers. Included with the 13-chapter handbook is a CD-ROM Toolbox with planning and evaluation tools, sample training curricula, group activities, forms to download and use for your own program, and a 15-minute DVD highlighting five intergenerational programs that improve lives and address community concerns.  (232 pages)

Connecting Generations Strengthening Communities Toolkit

Typical mentor scenarios are presented through short dramatic skits in this video.  Each vignette can be used separately in mentor training.  The Guide presents process questions and activities related to the issues presented in each skit.  (10:00 minutes)

Downloadable PDF coming soon

A basic resource for elder mentors working with at-risk youth.  Child development issues, tips for effective communication, suggested activities, and other useful information are presented in an easy-to-read format. (52 pages)


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